Automation and Technology

While every one of HLS’ appeals is written by an attorney or paralegal, we use customized programs to facilitate the process of importing denied claims, gathering preliminary information, and submitting appeals. We can connect remotely and securely to hospital systems – we have experience with industry leaders like Epic, Cerner, and Meditech – thus eliminating the need for a manual outsourcing process. We have built programs to compile medical records, denial letters, EOBs, system notes, and other necessary documentation, reducing the amount of time that our attorneys and paralegals must spend performing basic fact-finding research. We also have programs in place to submit appeals electronically via the payers’ HIPAA-compliant websites, which eliminates the need for costly and time-consuming paper mail submissions and reduces the turnaround time from appeal submission to determination. This means that when our appeals are overturned, our clients get paid faster.

Interested in learning more about how HLS’ automation and technology solutions can help you to accelerate your cash flow? You can contact us and we’ll be happy to provide you with more information.